About Us

RMHC Icons Website

A place that feels like home

Mission Statement

Ronald McDonald House Charities of Rochester, NY (RMHCR) provides essential programs and services that remove barriers and promote healing to strengthen families and children through a continuum of care. 

Vision Statement

A world where every family has what they need to ensure best health and social outcomes.

Our Values

Family: We treat our families and our team members with respect, kindness and compassion. We serve our families with acceptance and inclusion, and people are at the heart of everything we do.

Integrity: We do what we say. We are honest and transparent in our communications. We hold one another accountable for building an environment reflective of our mission. 

Teamwork: We are one team serving our families and our community. We are “all hands on deck” and ready to roll up our sleeves to help our families and one another. 

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Ronald McDonald House

A "home away from home" for families with hospitalized children.

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Ronald McDonald House to Home

Bringing advanced telehealth directly into the homes of families.

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Ronald McDonald Family Room

A welcoming space for families to rest and heal in the hospital.

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Ronald McDonald Hospitality Cart

Comfort and care, delivered right to families in the hospital.

RMHC House within the Hospital

A place of rest and support for our most critical families, just steps away from their child's bedside.

Make a Difference for Families & Children

Parents don’t know when their children will need medical help. But they should know they can always access the care they need. And with your help, we can support them all throughout their journey.