Your Time Gives Our Families Time with their Children

RMHCR Mission Statement

Ronald McDonald House Charities of Rochester supports the health and wellness of children and their families through innovative programming, supportive services and community partnerships.


Whether it’s cooking meals, cleaning and preparing rooms for families, helping in the office, or driving our van, the time you give makes it possible for our families to be with their children during a very difficult time.

We rely on hundreds of volunteers each month to do everything from cleaning and preparing rooms and gardening and maintenance to keep our programs running for our families 365 days a year, 24 hours a day. If you are an individual looking for an ongoing opportunity or part of a group looking for a short-term project, there’s a place for you at the Ronald McDonald House!

Making a home inviting and comfortable for guests takes time and effort and our volunteers take pride in making sure we have an environment that is welcoming for every guest.

Just a few hours is all it takes to make a difference in the lives of our families. Volunteers donate their time and energy during three or four-hour shifts weekly, biweekly or monthly.  Interested individuals must be friendly, responsible, and enjoy working with others. Join the Ronald McDonald House volunteer family.  If you have a talent or skill or interest, we have a place for you or your group.

Discover where you fit into our family.

Westmoreland House Volunteers

Volunteers at the House located on Westmoreland Drive prepare rooms for families, clean common areas, drive our vans, maintain our kitchen, spruce up the gardens,and other important tasks.  Volunteers at Westmoreland House must be at least 16 years of age or older to volunteer.  An adult must supervise children under the age of 16 who accompany volunteers. Each adult may supervise no more than two children.

House Within the Hospital and Ronald McDonald Family Room Volunteers

RMHC Rochester has two locations at Golisano Children’s Hospital at Strong: The House Within The Hospital on the fifth floor and the Ronald McDonald Family Room on the first floor.  At HWTH, volunteers clean and prepare bedrooms, baths, and common areas of the House, organize supplies and household goods, and provide support to staff and families. In the Family Room, volunteers greet guests and provide hospitality.

Volunteers at HWTH and the Family Room must be 16 years of age or older and commit to 12 hours per month and are required to complete a Strong Memorial Hospital Annual Health Assessment, Strong Memorial Hospital Mandatory In-Service, and HIPAA training, as well as at least three hours of RMHC volunteer training.

Family Lounge Volunteers

RMHC Rochester welcomes families of pediatric patients to the Family Lounge on the fifth floor of Rochester General Hospital. In the Family Lounge, volunteers greet guests and provide hospitality.

Special Events Volunteers

Special Events volunteers help us generate funds critical to keeping our doors open for families when they need us most. Volunteers are needed for the WBEE Radiothon, and a wide variety of other fundraising events and activities.

Make A Meal Volunteer

There’s nothing like home cooking when you’re so far from home… meals are very important to our families.  Cooking a meal for our families is a wonderful team-building experience, and a great opportunity for your corporate group, club, team or organization. Sign up to Make a Meal

Cater A Meal

Cater a Meal ProgramDue to the COVID-19 risk in our community, we have modified our Cater-A-Meal program due to having medically fragile and injured children and families present. Our families appreciate the comfort and support provided by our community. Without your assistance, parents/caregivers can spend up to $75 a day on meals while their children are hospitalized. Many of these families are with us for weeks and months. Catering a meal involves ordering food from a restaurant or licensed kitchen and having it delivered to our house. You can also send us a gift card. With your help, we can assist families with the cost of food.


Gift Card Needs

Cater-A-Meal Contact: